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This form is required by submission from all current customers at Service Addresses with wastewater service provided by LMUD connected to the public wastewater system by use of a grinder pump system. Per the FY 2019/2020 Rate Order update, LMUD will provide service and maintenance to the grinder pump system at all eligible Service Addresses. The associated Grinder Pump Service Fee, instated on October 1, 2019, is applied to all eligible Service Addresses.
For all eligible customers:
For Service Addresses with a grinder pump system installed by LMUD:
For Service Addresses with a “pre-existing” grinder pump system (not installed by LMUD):
Trained LMUD staff will perform the maintenance and repair of eligible grinder pump systems within the LMUD service area. System components covered by this plan include: 1). all components located within the grinder pump tank, including the tank itself and 2). all components within the grinder pump electrical control panel, including the panel itself, however any electrical-related issues or repairs to the electrical service itself continue to be the property owner’s responsibility. LMUD will be responsible for scheduling routine preventative maintenance as they see fit. It is the customer’s responsibility to be aware of system malfunctions and to contact LMUD (24 hours a day, 7 days a week) for repairs; neglect may result in additional one-time charges.
All system components outside of the aforementioned components, including, but not limited to, the service line(s) connecting to and from these system components are the responsibility of the property owner and must be repaired or replaced in a manner and with parts that follow all regulatory plumbing codes within the confines of the original location in order to prevent system malfunction (for system design changes, please contact LMUD to schedule a Site Assessment). A Plumbing Permit must be submitted prior to repair work and work must be completed by a technician with a valid Texas license. Failure to follow these guidelines may result in additional one-time charges.
In addition to the above, the following terms and conditions apply for LMUD to perform service and maintenance to the grinder pump system at the Service Address. Please review this information carefully:
By my/our signature(s) below, I/we hereby certify the information provided herein and following statements are true and correct:
Customer has read and understands the information provided herein, all Terms and Conditions.
Customer hereby agrees to pay all rates, fees, and charges referred to herein and to comply with all Rate Orders, other orders, rules, regulations, codes, and guidelines of LMUD now existing or as may be revised by LMUD in the future in LMUD’s sole discretion. Customer further agrees to comply with and be bound by LMUD’s Rate Order, other orders, rules and regulations, policies, guidelines, Water Conservation Plan, and Drought Contingency Plan, as the same may be amended from time to time by LMUD in its sole discretion, and agrees to the imposition and payment of fines and penalties for noncompliance.
This Agreement shall become effective when signed by a duly authorized representative of LMUD.
1097 Lohmans Crossing
Lakeway, TX 78734-4459
Monday thru Friday
8:00 am- noon and 1:00 pm - 5:00 pm
Closed Holidays (see complete list)
(512) 261-6222 x110
(512) 261-2800 (after hours emergency)
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